The making of a Manager

Reading Time: 3 minutes

DISCLAIMER: this article is the transcription of an internal talk.
You can find the presentation here.
In Everli we have recurring internal moments that we use for sharing knowledge, as you could see from the previous post.
We are going to integrate the key points of the book we are reviewing as we move forward and then we are going to share our learnings and outcomes.

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Firebreaks – the spark 🔥

Reading Time: 7 minutes

Firebreaks

Recently, the R&D Team at Everli embraced a super challenging initiative that we call Firebreaks! 🔥🔥🔥🚒

This served as a natural breakpoint as teams wind down their old missions and prepare to start their new ones. It’s an excellent opportunity to pursue other work that’s of interest to them and of value to the organization.

Our colleagues ventured into several workshops and tested themselves in a five days sprint!

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Tagging & Seasonality

Reading Time: 6 minutes

In our work in Everli, one of the most important aspects is to provide reliable product info about products in stores. Product info is a bunch of different aspects of an item, like name, weight, price, and so on. All of them are stored in our Catalog and, for each of them, we use a specific logic in order to have the best info possible. Today we are going to focus on a very complex aspect:  the seasonality.

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Saturation, or how much time did our couriers actually work?

Reading Time: 6 minutes

One of the questions I get more frequently when I say that I am a Data Engineer is “but what do you do?”. Depending on who you ask, you can receive a variety of answers, especially related to the tools and skills we may use. If you ask me that question and you know about data processes, I will answer “we’re the backend of the Data Scientists”. If you don’t have a clue about data-related jobs, I will answer “we organize big amounts of data”. And by “organize”, what I mean is “clean, model, calculate, store and make available”.

In Everli, I’m in charge of data related to our shoppers, from the moment they apply to one of our job offers until they deliver an order to a customer. This process involves more factors than you may think because we need to have the right amount of shoppers recruited and the right amount of shoppers working exactly when they are needed. The main goal is to balance a good service to our customers and the wellbeing of our shoppers.

This balance has been a challenge since the beginning, and this example is only one more step in finding the best fit for our needs. It has also been a data modeling challenge, and a great opportunity to dig deeper into shopper data. And now I can explain one of the things a Data Engineer does!

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A Brief History of Price Update (Part 2)

Reading Time: 7 minutes

Here we go again.
This is the second episode of our docuseries about how we are managing retailers’ data for our beloved customers.
If you did not read our previous post about this topic, you should spend a few minutes catching up on it.
With this part, we would like to introduce the hidden aspect of our product and I promise, it is not a buzzword: Machine Learning.
In the following paragraphs, we are going to show new technical improvements and the analytics aspects under the hood.

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Another of our projects goes open-source: Uppy!

Reading Time: 5 minutesTL;DR: We developed Uppy, an on-premises way to distribute Android and iOS apps via the open web. The SDK for iOS is here and the one for Android is here, whilst the backend will be published later because it needs a bit more polishing! 😜

I’m so excited to unveil this project publicly that I’d like to go straight to features, but first, let me introduce some of the backstories!

Why we built Uppy

As you may already know, internally we are developing two apps: one for customers and one for shoppers and while the first one is publicly available on major stores, the other one has very specific needs that can’t be achieved on those platforms.

Specifically, we value the shopper app as a Working tool with a capitalized “W”, meaning that the app should be not only as efficient as possible but updates must be on-point and align with regulations and new features in a timely fashion.

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Accelerate, the science of DevOps

Reading Time: 4 minutes
DISCLAIMER: this article is the transcription of an internal talk.
You can find the presentation here.
In Everli we have recurring internal moments that we use for sharing knowledge.
We are going to integrate the key points of the book we’re reviewing as we move forward and then we’ll share our learnings and outcomes.

Today I’d like to talk about one of the most interesting and educational books that I’ve recently read.

This book is Accelerate, the Science of Dev Ops and I liked it a lot for mainly three reasons:

  • it investigates the connection between software performance and business performance, a topic I always found very interesting and I consider crucial
  • it is highly practical and not too much philosophical: there’s a bunch of concrete actions and suggestions to implement
  • there’s a lot of science behind it: the rigorous mathematical approach has been one of the most appreciated aspects by the community

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A Brief History of Price Update.

Reading Time: 6 minutes

Hold onto your seats; I am going to guide you around our brief history of the price updating process.
Prices must be updated every day, following our Retailers procedures to provide the best experience to our customers.
If you think it should be a simple procedure, consisting of just updating the right record and go on with the next one, I totally agree with you!

When we were in the start-up phase back in the days it was that simple, but soon we had to forget about doing it this easily when we had to scale it up from a few thousand updates to millions.
In the next paragraphs, I will show you the evolutions of this process during the years.

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Kiwi, searching the smart way

Reading Time: 4 minutes

Kiwi logo
Kiwi – our smart search

Today we’ll discuss about the leap Everli (formerly Supermercato24) took regarding the search engine. 🔎

Why?

The journey began with the search engine being based directly on the data we had in our MySQL databases.

Back in 2017, Everli (formerly Supermercato24) started growing, reaching 150k unique products in more than 1000 categories.

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How we handled the spike of more than 4k% new users in a week.

Reading Time: 7 minutes

Covid-19 changed and is changing everything.
From customer behaviour to customer spend, no one could have expected this.
Our servers neither.
This post would like to be a simple overview of what we did to maintain our website and apps reliable during this time.
And yes, you have read properly, how we kept the infrastructure responsive while serving more than 4000% new users (and of course the previous one) plus a few DoS attacks.

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